Cheers! We would like to inform you that a disputed delivery must be investigated regardless of the reason because we as the supplier, and the courier would like to know what went wrong with the delivery, and was there any lapses on the courier's part or not. We understand how you feel. Clothing & Underwear Men's Clothing Store Lorenzoveratti Lorenzoveratti Reviews 1,191 Excellent 4.6 VERIFIED COMPANY lorenzoveratti.com Visit this website Write a review 4.6 total 1% 1-star 6% Filter Sort: Most relevant Sian Pitt 1 review GB A day ago Fantastic After Service Bought a coat in November. The quality of materials, workmanship, size and fit were excellent! August 23, 2022; 0 Comment; frosted window film near gdynia; Posted by . Before you do anything, it is suggested that you backup your website so that you can revert back to a previous version if something goes wrong. Hi CarolineWe are grateful that you decided to share this wonderful review with us. Join the community to connect with real employees and see what other professionals are saying about their companies. Told that no jackets left and to choose another. We are looking forward to hearing from you again. The luxury streetwear brand have found a niche in the market, inspired by icons of the 20th and 21st centuries. Hi WendyWe want to thank you for sharing us your recent experience with us. (You may need to consult other articles and resources for that information.). # End WordPress. Cheers! Companies can ask for reviews via automatic invitations. Hi JaydenWe would not mind going the extra mile for our loyal customers like you. The packaging, shipping and time to delivery were fast. Hi JBThank you for leaving a review. Everyone always stops me and asks where did you get that coat from mate lol. We appreciate all the wonderful things you said about our products. First time experience for me thought I would I have a change from super dry and other designer coats since everyone wears the same stuff!The company is thriving very well the quality of the clothes are amazing very warm and the stiching is well done! Well made throughout with lovely detailng and good quality material. Lorenzo Veratti is a fantastic company the clothing is very high quality as I have bought a few items of clothing for my son it's also great value for money it's perfection I can't get over how stunning the clothing is and the colours and the fit of the clothing is wonderful I would very very highly recommend Lorenzo Veratti to anyone also delivery is quick this is a fantastic company I will definitely be ordering from Lorenzo Veratti in the very near future thank You so much for an excellent service it really is perfection in every way. Copyright Notice Hi Mrs. WebbWe are delighted to hear that you finally got the replacement coat for your son. This means a lot to us. This happens when the card he used was not under his name or his billing and delivery address did not match. Date of experience: 02 February 2023 Reply from Lorenzoveratti 5 Feb 2023 Hi Rhonda Great quality, feel and fit fantastic so much so that he ordered another pair after Christmas and received them ready for New Years Eve! hi my son ordered a tracksuit you declined his card then payment (enough money in bank )was taken out need to contact bank left him short as mam purchased it (he payed me)and my card went through so 2 tracksuits ordered which would not if happened if the first one was done correctly but it said ordered decline which now we have to pay for return which is unfair. My Son is very fashion conscious and up-to-date on all the trends. The 1st coat I ordered was left outside my front door by yodel, sadly someone decided to help themselfs to it. Did you mention to our support team about your faulty tracksuit? They have no phone and dont respond to emails. When it arrived he didnt like how it fitted so I returned and ordered a different style - this arrived quickly, fits brilliantly- happy son. Cheers! It is also possible that you have inadvertently deleted your document root or the your account may need to be recreated. Absolutely superb service and communication from the company . It's has two tier outer pockets with opposing zips which are a bit fiddly but shouldn't put you off. We believe we already explained everything to you in your previous review about the situation. The phantom jacket that I ordered came exactly how I expected; it came in good quality, it had incredible comfort and great functionality. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Hi Mrs. WebbWe are delighted to hear that you finally got the replacement coat for your son. Redirects and rewriting URLs are two very common directives found in a .htaccess file, and many scripts such as WordPress, Drupal, Joomla and Magento add directives to the .htaccess so those scripts can function. Thank you for leaving a review. There is more business coming your way from us and his buddies. It was clearly stated that the Vinnie Reflective Biker Jean has a reflective biker panel. We can review your case so please respond to our request, we believe that we can figure out something to sort that out for you. Suggested companies are based on peoples browsing tendencies. There is more business coming your way from us and his buddies. I would just like to Thankyou for your amazing service I ordered a coat for my son with his remaining Christmas money, unfortunately it was to big and sent back for a exchange got a email two days later advising that the size we needed was out of stock and we could pick another coatmy son was then over the moon he had a chance to do this . We can see that one of our customer support agents assisted you with your concern and explained to you very well about our return and exchange policy. Change the settings back to the previous configuration (before you selected Default). Get a closer look at the FW20 collection below. Hi JanetWe are grateful that you decided to share this wonderful review with everyone. Thanks again for sharing such a positive experience. Hi RMThank you for leaving a 5-star review. Thank you. Thank you for sharing this with everyone. Hi TommieWe are sorry that we are not able to ship another parcel out to you because we have not received your return. There a wast of time I'm having to take the matter further and to my bank very poor service don't bother buying unless you want the run around !!! We understand how you feel. Great customer service and amazing products. It's has two tier outer pockets with opposing zips which are a bit fiddly but shouldn't put you off. Thank you for trusting our brand and we are looking forward to seeing you shopping with us again. When you have a missing image on your site you may see a box on your page with with a red X where the image is missing. Both sales and refund happened quickly and easily. Absolutely superb service and communication from the company . Hopefully, we will see you shopping with us again. He spotted two jeans and had to have them! We take pride in our customer service and we acknowledge that still, we could have handled the situation better. Test your website to make sure your changes were successfully saved. Down. Great customer service and amazing products. Sizing is perfect too. Hi MatthewWe are happy that you have had a pleasant experience dealing with our customer service. Can you please respond to our request for your information so we can look into this matter? When you get a 404 error be sure to check the URL that you are attempting to use in your browser.This tells the server what resource it should attempt to request. Much nicer than items I have received from Next, ASOS etc.Support your local start ups! Cheers! Did the driver follow the correct delivery procedure? Keeps him really warm and it's really good quality. They have 28 days to process the claim but it does not mean that it will take 28 days because there are instances if the reason for the claim has strong evidence, sometimes it only takes a week or two to get approved. We reviewed the conversation we had with you we could not find the specific time and date that we asked you to buy another jacket. Very professional company and can tell they care about there customers. You may get a 404 error for images because you have Hot Link Protection turned on and the domain is not on the list of authorized domains. Brand s. Staall is using cookies to help you give the best experience we can. It goes against our guidelines to offer incentives for reviews. Hi LeonWe would like to apologize if there was a bit of delay in the delivery of your order. Bought the red/black Phantom Coat for my partner although never heard of this make before it was lush we don't usually venture away from known brands. He spotted two jeans and had to have them! We also ensure all reviews are published without moderation. Your effort to share this remind us that we are on the right track. The 1st coat I ordered was left outside my front door by yodel, sadly someone decided to help themselfs to it. Knowing that your are satisfied makes our hearts full. Hi Anne-MarieWe are happy to assist you. We will be looking forward to your next purchase. Hi JBThank you for leaving a review. SUNNY JEAN - BLACK. Hi LauraWe are happy to help. All our hard work paid off, knowing that your overall experience with our company has exceeded your expectations. We reviewed the conversation we had with you we could not find the specific time and date that we asked you to buy another jacket. One happy teenager. Thank you for your cooperation and for being so patient with the process. We believe your review will help a lot of consumers, especially those who are having second thoughts to buy our mystery boxes. We appreciate the support and we are looking forward to doing business with you again. We value you and every person who is supporting our brand. Cheers! We are happy that we have exceeded your expectations. Cheers! Thank you for sharing this with us! You can tell they take pride in their products from the quality of the packaging. I bought my partner a motion sky blue tracksuit for christmas which we had a slight fault with however Customer service have been a great help and sorted this quickly for us. Great coat, my son loves it, well made and very warm. . COMPLEX participates in various affiliate marketing programs, which means COMPLEX gets paid commissions on purchases made through our links to retailer sites. He turns heads and is asked where to buy them. RewriteCond %{REQUEST_FILENAME} !-f Cheers! The amount refunded will be reflected in the account after 3-5 workings days. The jacket is gorgeous!! Our team is happy knowing that you had an amazing experience and we are hoping that this will not be the last time that we will hear from you. I reported it to customer service and expected to get fobbed off as you would with a high street store. Hi C. JacksonThank you for writing a review. Need a better system in place for customer service and change their delivery company. I'm really pleased to have these, l've wanted to give them a try for a while now, All rights reserved. We value your money and we know how important the parcel is to you, that's why we advised you to coordinate the issue directly with your courier. Contact Us Pretty gutted, first time customer. We give great value to customer satisfaction and we appreciate that you let us know that your family is enjoying our products. Thank you for your trust and we are hoping that you will continue to support our brand. Thank you. ruched ribbed midi dress; His friends are complimenting the coat already and I will be sending them your way! Everything was very stylish, my son was over the moon with what he got .!! Second item I have ordered now just arrived. Thanks again for sharing such a positive experience. Our apologies for the inconvenience. From this brand. This will reset the permalinks and fix the issue in many cases. You mentioned that you bought it as your husband's Christmas present, but the item was purchased in September last year and it was not open until Christmas. Arrived very quickly and my son was made up with his birthday gift. Check out what 924 people have written so far, and share your own experience. Our system considered the transaction as high-risk. Brilliant top quality item of clothing. Our team does not want you to go through the lengthy process so we will coordinate with the proper team in order to process your refund immediately. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. The luxury streetwear brand have found a niche in the market, inspired by icons of the 20th and 21st centuries. We can see that this is being coordinated with DPD and our team is closely monitoring until you receive your parcel. I cant fault Lorenzos customer service team one bit, I ordered an item which didnt fit. i dont need to carry a bag no more with the pockets on this jacket ahah. I would just like to Thankyou for your amazing service I ordered a coat for my son with his remaining Christmas money, unfortunately it was to big and sent back for a exchange got a email two days later advising that the size we needed was out of stock and we could pick another coatmy son was then over the moon he had a chance to do this . MOTION TWO TONE HOOD - SKY BLUE. You can try renaming that file to .htaccess-backup and refreshing the site to see if that resolves the issue. Cheers! I have personally checked this and sent you another email. The luxury streetwear brand have you sorted for the cold seasons with their debut collection. Thank you for your cooperation and for being so patient with the process. Hi Mrs. WebbWe are delighted to hear that you finally got the replacement coat for your son. I would shop here again. Refresh your browser window to try again. We understand how you feel. There is more business coming your way from us and his buddies. View cart for details. In this example the file must be in public_html/example/Example/. Happy new year! Lorenzoveratti is a great urban clothing company.They produce high quality clothes.There sizes are the sizes stated on their web site.They have a very good loyatly rewards cards were you can get reductions on orders,mu son just loves their clothes. Our apologies for the inconvenience caused on your end. Our apologies for the inconvenience. Verification can help ensure real people write reviews about real companies. Thank you guys. Each time reached out, not much help at all. Hi DavidWe are happy to see this; what a fantastic review! Cheers! Bought for my grandson and he really loves it. We appreciate the support and we are looking forward to doing business with you again. Dramatic customer service who first make you pay to return a shipment to an address that does not exist from the Netherlands, so they do not refun you. Very responsive and great customer service. I received an IMMEDIATE response and one very much to my satisfaction. Customer service are fantastic very helpful. its not about spending 70 and then 5 for shipping which is supposed to take 2-3 days, its the fact that if the shipping says 2-3 days why is it taking over a week and when you contact them they dont reply? About Us Hi MikeyWe are happy to hear that we were able to help you out. REVIEWS. | Read 61-80 Reviews out of 1,023 Unfortunately the zip has broken. Coat is quality . WOW! You may need to scroll to find it. Recent purchase of a coat , great service superb value price even better cannot be happier . We always want to provide the best service to our consumers like you who trusted our brand. Customer service are fantastic very helpful. Cheers! Cheers! Look forward to more purchases in the future. It goes against our guidelines to offer incentives for reviews. Our apologies for the inconvenience. Put the custom structure back if you had one. Either way, please contact your web host immediately. The quality of materials, workmanship, size and fit were excellent! Hi DioneWe are delighted to hear that the coat you purchased from us has exceeded your husband's expectations. Cheers! Replies to negative reviews in < 24 hours. Anyone can write a Trustpilot review. Great coat, lovely quality. Super efficient and polite. We also ensure all reviews are published without moderation. Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Work Here? Style & Culture Editor|Twitter: @jacobdavey/ Instagram: @jacob_davey. Hi MichelleWe are sorry if you are not happy with the service due to the lengthy process. Thank you for letting us know that we were able to give you the best possible customer service experience. We received many returns and we did not encounter any problems with our postcode. Bought Eclipse 2.0 jacket. Suggested companies are based on peoples browsing tendencies. Hi SianWe are a brand that gives high importance to customer satisfaction this means that we are always willing to help out our consumers with all their concerns. Hi VictoriaThank you for shopping with us and thank you for complimenting our products and customer service. Lorenzo Veratti. We are happy to see this! Your review warms our hearts. Hi LouiseYour feedback is very much welcome. See the Section on 404 errors after clicking a link in WordPress. We want our consumers to have all the information about the product before purchasing, and we make sure that the features of the product are available under the item description. Videos Tagged. The only reason i don't give 5* is that the returns process is a bit clunky and could be better if they had a partnership with a returns courier like a lot of online stores do. Based on our records, the purchased product is a pair of Vinnie Reflective Biker Jean. I contacted both companys Yodel did want to know but Lorenzo was very understanding and sent me a new one very promptly. We will continue to do our best and you made us all happy. Unfortunately I recently sent the coat back. I followed on all social media platforms and supported them but they didnt look after me, instead no stock on other options. Cheers! It will give them an idea of who we are and what we do as a brand. Ordered a jacket didn't receive it been going backwards and forwards for over a month trying to get my money back after 30 emails still no luck keep being told it's being investigated but the delivery company already said they delivered it but it was just left on a doorstep and someone must have taking it so what's to investigate! We appreciate that you share this with us. I do recommend. Sent back at my cost. I dont mind paying to return an item (you'd have to drive to the shops anyway if youd bought it on the highstreet) but its much easier if the retailer gives you a returns label with someone like Evri.Anyway great company and clothing!
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