In the assessment centre youll be asked to complete two activities which each run for approximately one hour. Applicants who are able to do this are more likely to progress through the application process. Department of Customer Service. There are currently 110 jobs If this sounds appealing to you, we welcome your application! Please enable scripts and reload this page. Read about further information to assist you throughout the recruitment process. 2. Work with our agency partners to deliver a range of services from disaster relief and vouchers, through to licences and credentials. Will the job help me to serve my community? If you experience technical issues please contact I work for NSW on 1800 562 679. Copyright 2015 NSW Public Service Commission. In-tray exercises simulate administrative aspects of a role. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. Merit based stages Learn more about STEP 3 STEP 4. This outline will assist you to understand the recruitment process for NSW SES. Biographies and information on our current board members. Enter the search query name below, then click "Save". support@jobs.nsw.gov.au . Line manager: sub managers within the same department. show why you are a good fit for the agency and NSW Public Service. Willing to work an average of 2 to 3 days per week (casual and part-time). analysis, design reengineering to support business process improvement and referee checks. Prepare your answers in advance and practise out loud how you'd respond. Salary Grade 5/6, with the base salary for this role starting Undertake analysis on a range of business process identification, modelling, All new employees must agree to comply with the requirements outlined in the policy. business strategic plans.In this role, you will: We're a New South Wales government organisation leading the group of transport agencies and divisions that keep NSW moving. Willing to work irregular shift patterns from 3-6 hours a shift Monday to Friday (Court only) and 8 hours a shift Monday . optimise business outcomes You will also be invited to book into a virtual assessment centre. Closing Date: Thursday, 16 March 2023at 9:59 am Sydney Time, Working at Department of Customer Service. Steps of the recruitment process. reengineering,and Check that you've received an email confirming your application. Targeted questions are open-ended questions. How you will be communicated with throughout the application and assessment process. The purpose is to determine if you can do a technical part of a job. You will be required to: complete all personal detail fields. east Your application checklist Key things to keep in mind as you work through the application process. Set aside time in your day to do the assessments so that: Find a quiet location away from distractions and disturbances. Revenue: Unknown / Non-Applicable. Strategy and Customer Support Divisionwithin Service NSW brings focus COVID-19 Vaccination: If you are offered a role in the NSW Government Graduate Program, you may be required by the agency offering the role to be fully vaccinated against COVID-19, and to provide proof of vaccination. About the job: Every day is different as a Recruitment Resourcer with HNE Health. The rules and guidelines for work in the sector. You do not need to attach a resume or cover letter. Try to get a good nights sleep beforehand. Sometimes targeted questions ask you about: These types of questions give you the chance to tell us about what drives and motivates you. skillsCustomer orientated and proudContinuous improvement mindsetStrong stakeholder engagement. Includes data collections from the past 20 years. Enabling workplaces where everyone is valued and can participate. Closing date: 16/03/2023 - 10:00 AM. casual, temporary and permanent employment in NSW public schools. Are you confident, driven and looking for a new challenge to fulfil your potential? you will drive the end to end recruitment. dealing with a question or complaint for a customer service-focused job. How to request and access PSC information under the GIPA act. You may not proceed through every stage of the assessment process. assist with interview and other assessment techniques. customer experience to all citizens across NSW. Our recruitment processes help you to show how you are the person best suited to the job and the agency. Make and enquiry or complaint to our office. steps and track your progress throughout the recruitment process. They measure stable behavioural tendencies and work style preferences. We will ask your permission to contact your referees before we do the checks. Cancer Council NSW is an inclusive place to volunteer and work. Other assessments vary depending on the job and what is being assessed. We have a range of roles available from customer service through to client relationship management and information technology. Resources to support senior leaders contemplating an organisation restructure. businessobjectives and Includes reports from 2012 to now. Focus on how your knowledge, skills, and abilities match those needed for the job. We are committed to employment practices that are fair, responsive and inclusive. make informed recruitment and selection decisions. 7. A guide to support senior leaders with organisational strategy. This is the first stage of the recruitment and selection process under the recruitment policy of a company. The same applies if you are a recruitment agent. Situational judgement tests are realistic scenarios that you might experience on the job. Assessments allow you to show how your knowledge, skills and abilities suit the job. Reference checks will be completed prior to offering you employment. We serve over 900,000 people, including over 50,000 Aboriginal and Torres Strait Islander people and employ over 16,000 staff. Includes the NSW Government Graduate program, recruitment and selection guide, NSW Public Service talent pools, assignments, transfers and secondment guides, onboarding and exiting information, and the NSW Aboriginal internships program. More information about the NSW Public Service Commission. Focus on providing specific and clear responses. Think about what you did in other jobs and your achievements. A career at the Department of Customer Service (DCS) allows you to serve the people of NSW. processes to support business operation If required, additional screening checks may be conducted, including: Given the high number of applications received for some roles as well as our commitments to employment practices that are fair, responsive and inclusive, the time for recruitment does vary and can occasionally take longer than expected. customer service on behalf of the NSW Government and presentations or written exercises. As a guide, your resume could include the following sections: Do not include copies of qualifications with your resume or application unless asked. and co-ordination to:1.Risk and compliance management2.Organisational strategy and business performance3.Grants administration and fraud control4.Audits and resulting actions5.Privacy, procurement and information governance6.Middle office transactional processing. Position Classification: Administration Officer Level 4. This is something you must have, otherwise you cannot progress. There are known benefits to policy, service design and service delivery when a workforces composition reflects the community it serves. Information for graduates with disability. We are a diverse team of over 4000 staff working together to provide services that help improve the lives of our 8+ million customers across NSW. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. successful in this role you will have: Experience in a similar role Strong communication, collaboration, and problem-solving Should you wish to disclose a disability or medical condition so that consideration may be given to any reasonable adjustments which may be able to . Have relevant examples and situations that you can draw on to respond to questions. Recruitment offers a great opportunity to build workforce diversity whenever a vacancy occurs. Includes the Capability Framework Stocktake Report and State of the Sector agency survey. Do you want a job with a purpose and love helping people? Employment Type: Permanent Full Time / Part Time. The purpose is to determine if you can do a technical part of a job. Capability Application Toolto prepare for the recruitment process by accessing About TAFE NSW . The assessment will be conducted by the external provider Unified Healthcare Group (UHG). It could also encourage employees to keep their information up to date and discuss any issues with you or their managers. . become familiar with all aspects of the job. Recruitment Process The application process varies from program to program. Review the job advertisement and role description. You usually have a limited time to do the task. Remuneration: $66, 338 - $67, 937 per annum + Superannuation + Salary packaging. Other assessments vary depending on the job and what is being assessed. In individual case study exercises you receive information about a work-related scenario. Below are resources to help you prepare for your application, understand the process, and know how to ask for extra help. Come join us and influence the future of our great state. we expect a small number of applications. other activities, such as group exercises or role plays. There is a short break in between activities. All rights reserved. efficient enhancements in operational efficiency, customer service, systems and We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. The application will also include: If you are successful in progressing to the second stage of the process, you will be notified via email. They may ask you to: They are often designed to find out about your capabilities and if these suit the role. Find out more by contacting SalaryPackagingPLUS! Copyright 2015 NSW Public Service Commission. Specify your job search criteria, then click "Search for Jobs". screening checks. processes to meet the business objectives Closing date: 13/03/2023 - 11:59 PM. Information on all the stages of our recruitment process and what will be expected of you. Its worth contacting them at this point to: We need to do screening checks to confirm certain things about you. They help us to learn about how you are likely to perform the job. Information on what to consider when looking for jobs. The interview process is easily your biggest opportunity in the entire process to beat your competition. The key to our success is leveraging the contributions of employees with different backgrounds and perspectives. The capabilities for the role you're applying for are described in the role description. upload your CV. We support innovative programs in areas as broad as digital government, consumer protection and major public works. Identify the hiring need. business strategic plans. If you do not have access to a home computer, please let the assessors know so alternative arrangements can be made. You Belong HereWe are committed to diversity, inclusion, and new ways of working.We have 8 million+ reasons to care and want our employees to represent the communities that we serve. It is best if you can tailor the content to the job you are applying for. Our recruitment process. assume you have a role in a fictitious organisation, work through the documentation in your in-tray, prioritise the importance of the in-tray contents. Includes targets and support for gender equality, LGBTIQ+ network resources and support, legal requirements and best practice reports. The Workforce Profile collection provides deeper analysis on workforce issues and characteristics. Some roles require you to be at least eighteen (18) years old. Monthly RDO, 5 weeks annual leave and free travel pass. 1. This is a good way to find out: Get some career advice, training or mentoring to help you: If you are the successful candidate, we will: Even if you are not the successful candidate, we may offer you a place in a talent pool. Before your assessments you should: Before your interview you can prepare by practicing your interview skills with a friend, family member or colleague. Working both in and outside the classroom, school administration and support staff use their skills and talents to help prepare young people for rewarding lives. Work on innovative and exciting digital projects that make interacting with government easier and create better outcomes for our customers. For the primary, legal, digital, and engineering streams the activities are a structured interview and a group activity. Looking for a rewarding career? The application will be auto-populated with relevant information from your profile, which you will be asked to review and update. If offered, do a sample assessment before completing the formal assessment. Explore the Navigating Recruitment e-learning program so you can confidently make ethical, merit-based recruitment and selection decisions. You will be asked to select your preferred program stream/s. We want to find the best people out there for our team - but we also want to make sure that we find the right team for you! Support the adoption and continual improvement of Business Process Management at $81475 base plus superannuation. The main types of assessments you will be asked to do may include interviews, psychological assessments, work samples and skills tests. Explain what attracted you to want to work for the NSW Government. Service NSW was set up in 2013 as a one-stop shop for NSW Government services. Interviews will include behaviour-based questions designed to enable candidates to demonstrate how they've successfully applied the focus capabilities of the role in their previous work or studies. Our vision is to be aconnected, trusted and caring part of NSW communities. Manage a portfolio e.g. Because of this, recruitment agents have an important role in educating and reminding employers about their legal obligations. Implications. Please note the Social Work stream and the Engineering stream will have different versions of the activities. his is a Category B position. We are focused on delivering first-class customer service, digital transformation and regulatory reform. Civilian employees work in diverse roles across the various units and commands that make up the NSW Police Force. Copyright 2015 NSW Public Service Commission. I was provided with the best pool of candidates I could have asked for. We welcome applications from Aboriginal and Torres Strait Islander candidates and we have an Aboriginal Employment Consultant that can provide support. 6. An eligibility list will be created for this position however may be considered for other similar positions. Not only on capabilities, knowledge and experience. We are passionate about building a culture where reward and recognition are at the heart of our team environment. The majority of stages in the recruitment process are managed by FRNSW. Assessment processes are often different. Know the law Before hiring a new employee, you need to make sure you know your rights and responsibilities. In-tray exercises simulate administrative aspects of a role. We have varied roles in operations, service delivery, privacy, legal, administration, and risk, strategy and performance. Physical Aptitude Test (PAT) Learn more about STEP 2 STEP 3. This means you have met the job requirements and may be considered for similar jobs for up to 18 months. How to report serious wrongdoing in the sector. Occupational Assessment, Screening and Vaccination against Specific Diseases - this is a Category B position. Support business to identify, drive and deliver continuous improvement and At this stage, you will be asked to complete two different online assessments: an individual task and a personality assessment. use a real business situation such as the start-up of a new program. NSW government sidelined independent recruitment process when hiring child safety watchdog Choosing its preferred candidate, the Perottet government once again finds itself having to answer. Staff may be required to work a minimum 3 hour shift up to 7 hours per day depending on need. Work at TAFE NSW opportunities. Our common interview format is the structured behavioural interview. This recruitment policy sample can serve as a rubric that our recruiters and hiring managers can use to create an effective hiring process. Click Here to access the Role Description. So we work with a range of recruitment specialists . 1. The following are especially helpful: Use the behavioural indicators to help you think of a relevant example of what you did in other jobs or contexts. Some of the key responsibilities include to: 1) Click here for the Position Description 2) Find out more about applying for this position For role-related queries or questions contact Charlotte Cunningham on charlotte.cunningham@health.nsw.gov.au or call (02) 4985 0617. Complete and submit your application. Referees name, title and contact details. Information for graduates with disability, Engineering Stream assessment centre dates: 1 September - 6 September 2022, Digital Stream assessment centre dates: 6 September - 14 September 2022, Social Work assessment centre dates: 14 September - 15 September 2022, Primary Stream assessment centre dates: 16 September - 30 September and 4 October to 17 October 2022, Legal Stream assessment centre dates: 16 September - 30 September and 4 October to 17 October 2022. Easily navigate the range of options for filling roles using our guidance and decision tree. The country has a GDP per capita of US$53,799.94, and an average salary of AU$82,436 a year according to Living in Australia, and with high living costs in major towns and cities, the country is an . are applied To be We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. You usually have a limited time to do the task. If you are the successful applicant, you will be made an offer of employment. To become a teacher in NSW public schools, you should apply for the . transferable knowledge (theoretical or practical understanding of a subject), skills (developed through training, experience, or practice). Coordinate, monitor and review business processes to identify gaps and You should prepare a succinct application demonstrating why you believe you are the best person for the position. In group exercises assessors observe you as you work with other candidates to solve a problem and discuss a topic. In this stage you will also be asked to complete an online video interview question. If you have applied for multiple streams, you may be successful in both. Focus on providing specific and clear responses. As such, they may be at risk of unintentionally discriminating in the recruitment process. Role type: Full Time Ongoing. Your cover letter should: If the job involves managing a team, tell us about important things you did before such as how you supported your team to deliver for the business. As the purpose of recruitment is to identify the applicant best suited to the role and the needs of the Ministry of Health based on merit, not all applicants will progress through all stages. Our recruitment processes generally include 7 stages, from application, to employment offer and talent pooling. Our common interview format is the structured behavioural interview. Survey reports and results at sector and agency cluster levels from 2012 to now. Includes key resources on the Government Employee Number (GEN), position coding automated tool (PCAT), the workforce dashboard and research scientist classification. If you apply for employment in NSW Health through the NSW Health Career Portals and Recruitment system you will be asked to create a personal profile and provide personal information, which may include your name, address, contact details, professional registration details and details about your qualifications and credentials.

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