12. Whilst the debt remains outstanding, Grailed may suspend or terminate your access to the Services in accordance with these Terms. Apparently the hoodie I sold does not fit the buyer (even though its a cropped hoodie so its supposed to run small), and he wants a refund and wants to ship the hoodie back to me. For more information, please see our Razer Inc. is a gaming hardware manufacturing company with a focus on personal computers and accessories for gamers. First, they use high-quality materials and shipping methods to ensure that your products arrive Proearners is a website dedicated to provide curated solutions to ecommerce consumers through our well-researched, and accurate information articles. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If we make any changes to this Section 20 after the date you last accepted the Terms, those changes will not apply to any claims filed in a legal proceeding against Grailed prior to the date the changes became effective. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Is Grailed authenticity legit? Use on Behalf of Another. PLEASE help !! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. When you are filing a PayPal claim, you will need to have some documentation to back up your case. License to User Content. Would it help my case to just screenshot this and report it to PayPal? We love having you here and cannot wait for you to discover all the treasures, or "grails", we have to offer. . You're not required to refund the customer as long as you were clear in your listing. Press J to jump to the feed. Grailed reserves the right to discontinue providing Grailed Labels to any or all users at any time and for any reason. When I told him to relist, he said he wants the money now and wants to refund asap. You agree to first contact us and try to resolve the dispute with us informally. Luckily, DoNotPay can assist you with filing a claim and demanding your money back. You understand that your User Content and any associated information (such as your username or profile photo) may be visible to others. If we are unable to resolve the issue, we will refund your purchase. You may also post or otherwise share only User Content that is non-confidential and that you have all necessary rights to disclose. Grailed offers a money-back guarantee for all items that are not as described in the listing. If you dont receive your refund, and youre eligible for a refund under the sellers return policy, you may be able to file a claim. Holding the line when calling customer service, Securing refunds or compensation for delayed or canceled flights, Tracking down scammers behind illegal robocalls, Protecting yourself from stalking and harassment, Suing people and companies in small claims court. Selling and Buying sections in our Help Center. I hope not, TLDR : am i obligated to refund the buyer once they get the item just because they changed their mind on a binding offer. If you purchased something on Grailed and the item does not fit to your expectations, the seller may not be required to accept a return. So earlier today i sold some kappa track pants. We ask that you read these sections especially carefully to understand what rights you are giving up and what to do if this does not apply to you (hi E.U. Press J to jump to the feed. Enforcement of this Section is solely at Grailed's discretion. The remitted amount may be redeemed by Seller through Grailed's permitted third party Payment Processor. sweet potato sushi roll calories. If you are not satisfied with your purchase, you may request a refund within 7 days of receiving your order. Access DoNotPay from your web browser and let us help you save your precious time, money, and effort. Click I didnt receive what I paid for and click Continue. Your account may be suspended for failure to provide Grailed with all relevant tax information. Payment Disclaimers. 4. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAWS, GRAILED EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. There are a few reasons why Printify shipping is so expensive. It comes from the term "grail," which means an article of fashion that is rare and has gone up in monetary value. Close. Seller Initiated Refunds. Heres how to start a dispute: Log in to your PayPal account. 512(c)(3) as well as the Grailed DMCA Copyright Policy for the requirements of a proper notification. There are definitely fakes on Grailed. The e-commerce platform specializes in offering high-end second-hand clothing exclusively for men. Grailed Purchase Protection We want you to feel confident buying and selling on Grailed. In the event someone open's a claim, please let us know so we can investigate further by shooting an email to help@grailed.com MantraJin 2 yr. ago Apply for Your Grailed Refund Through PayPal, Pick the transaction you want to be refunded for, Scroll to the bottom of the page and select, Clarify whether you have received your item, Enter the amount youre claiming back (full or partial), This Is How DoNotPay Can Secure Your Grailed Refund, Provide details about the transaction in question, Contact your bank and send the chargeback request, Attach the Visa or Mastercard rules and policies in accordance with the, How To Check the Status of Your Refund Request on PayPal. as the payment method to process transactions, you can request your money back by raising a claim on PayPal. If you use our Services on behalf of another person or entity, (a) all references to "you" throughout these Terms will include that person or entity, (b) you represent that you are authorized to accept these Terms on that person's or entity's behalf, and (c) in the event you or the person or entity violates these Terms, the person or entity agrees to be responsible to us. Is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory or fraudulent; Would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party or otherwise create liability or violate any local, state, national or international law; May infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party; Contains or depicts any statements, remarks or claims that do not reflect your honest views and experiences; Impersonates, or misrepresents your affiliation with, any person or entity; Contains any unsolicited promotions, political campaigning, advertising or solicitations; Contains any private or personal information of a third party without such third party's consent; Contains any viruses, corrupted data or other harmful, disruptive or destructive files or content; or, In our sole judgment, is objectionable, restricts or inhibits any other person from using or enjoying our Services, or may expose, Copyright Complaint Policy (Copyright Infringement Policy). An avenue for Grailed users to ask each other questions, offer tips for buying and selling, share steals, discuss favorite purchases, and build the community. Once you confirm, the offer will be canceled and the listing will be removed from your account. In addition to the disclaimers listed in Section 15 below, you agree and acknowledge that with respect to any purchases of Products (a) the sale is solely between Buyer and Seller and Grailed is not a party, unless Grailed directly lists a Product Listing; (b) Buyers and Sellers are responsible for investigating and resolving disputes (including returns and refunds of any Products purchased); (c) Grailed is not and will not be responsible for the acts or omissions of any Payment Processors, including any failure or refusal by them to process a transaction; and (d) Grailed will not be liable for any unauthorized or failed transactions (Grailed's enablement of a transaction does not mean that a Buyer has sufficient funds, or that the transaction will be authorized or processed). On a side noteif the incessant waiting on the phone while trying to reach customer service is driving you mad, you can get DoNotPay to hold the line for you. Since then, Dawkins has worked in the consumer service industry as an online marketer and advisor. We will then proceed to: As a testament to our contributions to increasing legal access, DoNotPay was awarded the 2020 Louis M. Brown Award for Legal Access by the American Bar Association. Click the Once you have logged into your Paypal account, you have to go to the " Activity " tab in the navigation bar. 15. If we need any information from you to file our taxes, you agree to give it to us. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. We may revoke this authorization at any time. If Seller is not eligible for automatic debits, Seller is required to promptly repay Grailed for this amount and a debt will be created for the amount that Seller owes us for the refund. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If an item is not shipped within 7 days, the sale may be canceled and the buyer will be refunded. however it is entirely up to your discretion, and are in full control to refund the buyer if you choose to and feel more comfortable doing so. The app focuses primarily on trendy clothing and luxury items, so prices are generally higher than some of the other more general secondhand apps. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators . Keep on reading to find out which method suits you better. Do not make offers or attempt to buy something if you do not intend to pay the agreed-upon price. This can be difficult to spot, but there are some things to look out for. In the rare case where something does go wrong, all transactions conducted through Grailed are fully protected. The Services are accessible to certain international Sellers and Buyers. The Grailed services, including the website located at www.grailed.com and the Grailed mobile apps (collectively, the "Services") are a marketplace where users can offer, sell, buy, and discover products ("Products"). Seller hereby agrees to such automatic debiting. If the buyer wins the claim that they've opened, you will have the opportunity to appeal it. If you are unsure about an item, you can always message the seller and ask for more photos or information. by | Jun 2, 2022 | sant'antonio cagliari fisioterapia | puntini neri impasto pizza | Jun 2, 2022 | sant'antonio cagliari fisioterapia | puntini neri impasto pizza Bear in mind that if you use PayPal's guest checkout or pay with your credit or debit card, you will not be eligible for the purchase protection. Privacy Policy. Buyers can buy Products from you immediately at the listed price. Privacy Policy. Find high-quality men's and women's streetwear & designer pieces from the brands you love at Grailed, the community marketplace for men's and women's clothing. Sellers must pay Grailed a commission on the total transaction amount received by a Seller (including VAT, if any, and shipping costs) in respect of any sale of a Product through the Services. To request a refund, please contact us at [emailprotected] Please note that we do not accept returns or exchanges on items that have been worn, altered, or damaged. You can find full instructions on how to complete a refund to a buyer here. Sales and coupons may not be used for fee avoidance. Please note that PayPal's program caps reimbursement at $30 per shipment, and Grailed can only reimburse up to $50 in addition to PayPal. Except for small claims disputes in which you or Grailed seeks to bring an individual action in small claims court located in the county of your billing address or disputes in which you or Grailed seeks injunctive or other equitable relief for the alleged infringement or misappropriation of intellectual property, YOU AND GRAILED WAIVE YOUR RIGHTS TO A JURY TRIAL AND TO HAVE ANY OTHER DISPUTE ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES, INCLUDING CLAIMS RELATED TO PRIVACY AND DATA SECURITY, (COLLECTIVELY, "DISPUTES") RESOLVED IN COURT. Instead, for any Dispute that you have against the Company you agree to first contact Grailed and attempt to resolve the claim informally by sending a written notice of your claim ("Notice") to Grailed by email at legal@grailed.com. Returns/ Grailed Purchase Protection. He claimed he didn't realize it was cropped and wants a refund. That's why we offer refunds for orders that qualify for Grailed Purchase Protection (which may include orders that never arrive, inauthentic items, and items that significantly differ from their listing for example, in color, size, condition, etc.) To the extent permitted by applicable law, Grailed may (a) modify, update, suspend, or discontinue any aspect of a payment feature; (b) impose limits on certain features and services; or (c) restrict your access to or use of parts or all of the payment features, in each case at any time and without liability or other obligation to you. Our third-party Payment Processors may charge you other fees, in accordance with the terms of use of such Payment Processors. Our notice to you will be similar in form to that described above. 11. eBay. Keep on reading to find out which method suits you better. Arbitration of Disputes. The way it works is surprisingly yet effectively simple. If you do not agree to the modified terms, you may send Grailed a written notification (including email) or cancel your account within those thirty (30) days. Tbh I'm kind of annoyed and don't really want to. To the fullest extent permitted by applicable law, you release Grailed from responsibility, liability, claims, demands and/or damages (actual and consequential) of every kind and nature, known and unknown (including claims of negligence), arising out of or related to disputes between users (including Buyers and Sellers) and the acts or omissions of third parties. Binding Purchase. 4. You assume certain risks in using a marketplace service such as Grailed. All offers sent on Grailed are binding, which means a buyer is obligated to purchase an item if their offer is accepted. Buyer wants a refund. Bloomingdale's . Its primary segmentation of popularity is more with men, streetwear labels, and amongst edgier designers such as Rick Owens. If you paid with PayPal, it may take up to 30 days for the refund to appear in your account. Grailed Purchase Protection We want you to feel confident buying and selling on Grailed. Prior to purchasing products from a Seller, you are advised to independently verify the applicable information and read any applicable Seller's sales, legal and privacy policies. Our app will gather all the relevant data for you and then: Much more straightforward than doing everything on your own, isnt it? Off-Site Activity. The parties agree to enter into mediation to settle a good faith Dispute and will do so in accordance with the CEDR's mediation procedures. However, as the marketplace grew, its selection diversified. For information about how we collect, use, share and otherwise process information about you, please see our Privacy Policy. It is authenticated, and i have not lied about the condition. The buyer sent me another message today and threatened me with, "Your account will be shut down." Tell them they can sell it on if they no longer want it. As limited by the FAA, these Terms and the JAMS Rules, the arbitrator will have exclusive authority to make all procedural and substantive decisions regarding any Dispute and to grant any remedy that would otherwise be available in court, including the power to determine the question of arbitrability. Dawkins is also the head writer and cofounder of theproearners.com. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. What follows are some ground rules all Grailed users must agree to: If you have any questions about or suggestions to these Terms, please contact us at help@grailed.com. Select the payment you want to refund and click Issue a refund. Buyer wants a refund . Shipping 20. Call Us Today! Once you've sent a refund, you can't cancel it. The consent submitted will only be used for data processing originating from this website. YOU HAVE THE RIGHT TO OPT OUT OF BINDING ARBITRATION WITHIN THIRTY (30) DAYS OF THE DATE YOU FIRST ACCEPTED THE TERMS OF THIS SECTION 20 BY EMAILING legal@grailed.com. If anything is wrong, please send an email with all the details to. Technically speaking its Grailed policy that all sales are final, which means this is your policy also. Any agreement for and/or purchase of a Product is made solely between Buyer and Seller. Overview. Currently, Grailed Payments offers must be completed via checkout once the offer is accepted. The arbitrator may conduct only an individual arbitration and may not consolidate more than one individual's claims, preside over any type of class or representative proceeding, or preside over any proceeding involving more than one individual. Include your order number and the reason for requesting a refund. Value 23. Review the information and click Issue Refund. Buyers are responsible for any shipping costs incurred with respect to their purchased Products. so they can investigate the matter and take action against the seller, if necessary. THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. Grailed Grailed is a website and app for selling used, higher-end fashion. What is the likelihood that PayPal will refund him? Requesting compensation for poor service feels equally tiring. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Thereafter, if a Buyer is unable to get resolution from the applicable Seller and PayPal (if applicable), Grailed may offer a buyer protection program for eligible purchases, to ensure that Buyers get their money back ("Purchase Protection"). All Disputes submitted to JAMS will be resolved through confidential, binding arbitration before one arbitrator. Follow the instructions on the page. For mediation through CEDR, the parties will pay their share of mediation costs, and under certain conditions such fees may be refundable to you, depending on the outcome of the mediation. Click the transaction you want to refund and then click Refund this paymen t. For 'Refund amount', enter the amount you want to refund, (you may have the option to refund a partial amount of the payment) and click Continue. Shipping. I dont really wanna refund cause i need the $ but what should i do here. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Here's how to refund a payment: Go to your Activity. After that, arbitration is a more informal way to resolve our disagreements than a lawsuit in court. and our Listing was authenticated by grailed. Grailed will use reasonable commercial efforts to ensure that the payment features are available and functional. Offer and Acceptance. Main Menu By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. state that all sales of goods through their website are final, binding, and not eligible for any return or refund of any nature. and United Kingdom, we are considered separate and independent data controllers of the personal information of Buyers. Buyer Responsibilities. Taxes. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Use our Services for any illegal or unauthorized purpose, or engage in, encourage, or promote any activity that violates these Terms. The only exception is when both the buyer and seller are located in the EU or another jurisdiction that does not allow automatically binding transactions. Still, there is a way to get your money back if youre dissatisfied with your purchase or if you didnt receive the item at all. Click Resolve a problem in our Resolution Center at the bottom of the page. It can take up to 10 business days for a refund to appear on your credit card statement. An example of data being processed may be a unique identifier stored in a cookie. The only two ways to get your Grailed refund is through DoNotPay or PayPal. Although the process is more informal, arbitrators can award the same damages and relief that a court can award. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Finally, you can contact the seller directly and ask any questions you may have. Continue with Recommended Cookies. Once the item has been re-authenticated, it will be returned to you and the buyer's refund will be processed.". Review your information to make sure you entered the correct refund amount and click Issue Refund. For more information, please see our If a Buyer (1) falsely claims that they did not receive a Product Seller shipped or the Product they receive is not as described on the Services, and (2) the payment dispute claim they filed with the applicable Payment Processor is successful, Grailed may reimburse the Seller. If you have purchased an item on Grailed and would like a refund, you may request one within 48 hours of the transaction. If you dont ship on Grailed, you may be subject to a number of penalties, including but not limited to: -Your account may be suspended -You may be banned from the site -Your listings may be removed -You may be unable to leave feedback for the buyer -The buyer may be able to leave negative feedback for you In addition, if you dont ship on Grailed, the buyer may be entitled to a refund of their purchase price, plus shipping costs. We all tend to get so caught up in our everyday lives that, over time, we end up wasting decent sums of money. Any prices of Products included in any Product Listing are set by the applicable Seller that provides the Product and are subject to change. There are a few things you can do to find trusted sellers on Grailed. These are usually items like designer clothes, shoes, or accessories. Seller is responsible for the contents of their parcels and must comply with all terms and conditions of the shipping carrier. If the seller agrees to issue a refund, they should do so through the PayPal claim exclusively. If Seller does not ship the Product within the provided timeline, the order will be automatically canceled, and the Buyer refunded. For example, we can give you a hand with securing your eBay refund or canceling your JustFab membership. What is a Binding Offer? Arbitration proceedings will be held in New York, New York unless you are a consumer, in which case you may elect to hold the arbitration in your county of residence. Click Resolve a problem in our Resolution Center at the bottom of the page. If you purchased an item on Grailed, but the transaction for whatever reason went sour, heres how you can secure your money back. 13. Returns 19. You agree to provide Grailed with all relevant tax information which Grailed may provide to any tax authority in connection with Grailed's tax liability and where applicable further authorize Grailed to release that information to such tax authority or other competent governmental body. Cookie Notice The Services may include functionality for suggesting more effective selling, such as discounting Products and Product price suggestions, but Sellers have sole discretion to set prices. Yes, there is seller protection on Grailed. To do so, please contact Grailed support through the help center. Service 24. Reddit and its partners use cookies and similar technologies to provide you with a better experience. YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. Grailed will notify you of substantive changes to Section 20 at least thirty (30) days prior to the date the change will become effective. Process and Remedy. All purchases are final, with no returns, refunds, cancellations, or retractions allowed, except where expressly allowed by Sellers, by us, or under applicable law. By rejecting a modified term or permanently closing your account, you agree to arbitrate any disputes between you and Grailed in accordance with the provisions of this Section 20 as of the date you last accepted the Terms, including any changes made prior to your rejection. The first is to check the sellers feedback score. Unless otherwise agreed between the parties within fourteen (14) days of Notice of the Dispute, the mediator will be nominated by CEDR. Product Listings. You are responsible for paying your own taxes.

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