the strange part is I can still turn my tv off using my apple remote meaning the CEC feature is still working , just not for volume control . I can confirm that tvOS 15.5 did not resolve this issue. If this doesn't seem to fix the problem, try plugging in your Siri Remote via the port at the bottomto charge for at least two hours. Hard Restart Apple TV. Did you ever find a solution for this? Effortlessly set up and manage all of your Apple devices with Jamf Now! That is unusual. It will help you protect yourself online with easy tools. Apple TV remote volume control not working, The CW app crashing or not loading on Roku, issue acknowledged, [Updated] Path of Titans players 'unable to login' & 'smart code not working' issues trouble many, fix in the works. Ensure HDMI-CEC is enabled in your TV or receivers menu, using the remote control included with your device. I've never had any problem with my ATV4K connected to a Sony soundbar & LG TV. During playback, you can control your TV or audio/video receiver volume with the Siri Remote. tvOS 15, Apr 3, 2022 11:05 PM in response to @Anthony, It sounds like youre taking the right steps for HDMI CEC control. Weve added a few reports below for reference: My Apple TV remote volume stops working every 1 2 months. this option also allows for control of volume via iOS Apple TV remote. After this it said I could control volume. May 21, 2022 8:10 PM in response to @Anthony. Apple support team hasnt addressed the remote volume control glitch yet. Volume control via CEC is only supported on receivers, and it will require that the device be connected directly to it. I enabled CEC control to allow the tv to turn on and off with the Apple TV remote, now the volume controls wont work. Remove any obstructions to the transmission between the Apple TV and the Siri Remote so that the remote can make direct contact with the IR sensor on the Apple TV. So from how I understand it to work, it would be working with this setup . One might think that an iOS app cannot control a TV's volume because an iPhone . Remotes and Devices. Ever since the tvOS 15.6 update rolled out, the Apple TV remote is no longer able to control volume, as reported by some users (1,2,3,4,5,6,7,8). The annoying part is that when I go to "Video and Output" settings and choose "Audio Output", the soundbar is listed as a temporary audio device and I CAN control it's volume level from here! It doesnt work or follow the volume up or down command. ive been using this apple tv ever since i bought it back in may of last year, and only just now has this cropped up. Choose 'Settings' and go to 'Audio & Video'. To start the conversation again, simply The TV is a 'Cello', which is a budget brand. I installed the device successfully and everything was running beautifully. -We would recommend disconnecting the receiver from your TV and unplugging its power, then reconnecting and setting up as new to see if that resolves. provided; every potential issue may involve several factors not detailed in the conversations After that, you may charge the Apple TV remote with a lightning wire. I have Apple TV 4K and I am able to control TV's volume through HDMI cable using the native remote control. Apple disclaims any and all liability for the acts, My Apple TV remote works but no longer controls the volume of the TV. Everything works fine except for one small annoyance. When it prompted that I press and hold the + for volume I did so and it read it correctly. You can do this by going to the Settings app on your Apple TV and selecting "Remotes and Devices.". My Apple TV remote works the volume but does not work the box My Apple TV remote is not working the Apple box 52 1; Same issue, even though that 1st Gen ATV has never seen my Samsung setup. tvOS 14, Aug 31, 2021 10:41 PM in response to emelia22. If prompted, place your remote on top of the Apple TV to complete the pairing. This site contains user submitted content, comments and opinions and is for informational purposes Unplug the HDMI cable at both ends, and plug it back in firmly. I found this old thread, but none of the answers solve my problem. (I am not sure if this is supposed to work). Clean the receiver and Apple TV Remote with a smooth piece of cloth. I got a second ATV (4K 1st Gen) connected to a Sony soundbar and TV and switched it with my main ATV (4k 2nd Gen). The Apple TV will let you know that the remote is successfully paired with it. Sep 1, 2021 3:23 AM in response to rkaufmann87. tvOS 13. Apple TV 4K remote unable to control display volume. Everything is working fine but volume down is not. 2. Source, Connected the soundbar to TCL 8 series tv and now Apple TV will not control volume. If your speakers aren't showing, select Add Equipment from the Equipment Control menu. I had found the thread via Google search and I suppose it was referencing this post on the second page that includes the following: Oh my god it's not just me! A forum where Apple customers help each other with their products. Now, release the button. P. priitv8 macrumors 68040. Your volume controls may actually be set to be managed through your TV or speaker system. Me setup is Apple TV > marantz AVR > Vizio tv. The other buttons seem to work fine but the volume and mute buttons no longer control the tv volume. That unfortunately, did not work. provided; every potential issue may involve several factors not detailed in the conversations I've had that for a while as well, always flawless, but there have been some recent software updates to the apple tv. Restart your Siri Remote or Apple TV Remote. Use another remote. When the Connected notification appears, you can use your remote. Its important to note that the problem could be with the Apple TV rather than the remote. Guys, thanks, but it is not necessary to repeat what has already been said :-) The first response actually answers my question, but it does not mean that I can't have additional questions. It will unlink. Any tips or experiences? Apple may provide or recommend responses as a possible solution based on the information There are 3D printable cases that hold Apple TV remotes and AirTags that you may want to check out if you are prone to losing them. Also, have you tried connecting the ATV4K to an HDMI input on the Q950a rather than the TV? Step 3: Head to Apple Settings . To save both parties some valuable time, I suggest letting them know of the various techniques you have already tried yourself. But with the hub I can connect my Apple TV as the input source, use my TV as the "monitor output", and send the audio to my soundbar using the ARC port. From this, are you confirming that volume up and down (and mute) are working correctly with the iOS remote? Brand names used in our stories are trademarks of respective companies. But how the remote control immediately worked with my TV? Navigate to Settings > Support > Self Diagnosis, and then select Start Sound Test. Apple disclaims any and all liability for the acts, Looks like no ones replied in a while. Any ideas? Follow the onscreen steps to program your Siri Remote or Apple TV Remote to control volume for your television or receiver. tvOS 14.7 has been out for 44 days, and the automatic updates have some spread, but generally not 6 weeks (unless the unit was turned off for all of the past 5.5 weeks). Press and hold the TV/ Control clear button and the Volume down button simultaneously at the same time. Wondering if anyone had any ideas on how I might be able to get the volume to work on the siri remote. I have activated Simplink (the LG name for HDMI-CEC) on the TV via All Settings > General > Devices > HDMI Settings > SIMPLINK (HDMI-CEC) I have enabled Control TVs and Receivers" on the Apple TV via Settings > Remotes and Devices > Control TVs and Receivers. Nothing. Mango Life Media, LLC If the volume doesnt respond, follow steps to manually program your Siri Remote or Apple TV Remote for volume control. If not, reach out to Pioneer customer support or a device forum to see if there is a current software or firmware update to resolve the issue of miscommunication. You can either order directly from Apple, or you can order from a third party. Anyone else having this problem? It should be set to Auto using the IR remote (TV). Quick tutorial on how to fix the Apple TV Siri remote (4k 2021) not controlling the volume on your tv. any proposed solutions on the community forums. however, i tested it with a samsung universal remote and the volume control works fine through it, ruling a broken IR receiver out as the issue. Volume control through the software remote on your phone would require an audio receiver that supports Volume Control over CEC. Increase Low Call Volume; Apple TV Remote has separate volume button control for the TV's volume. Similar for the Siri Remote: with a compatible receiver in the setup, volume control through CEC is an option. Step 2: Check the batteries. Refunds. Apple TV remote volume not working is a common problem that happens to many people and most of the time, it can be fixed easily with no need for any repair. Apple may provide or recommend responses as a possible solution based on the information For quick reference: Point your remote at your Apple TV. I tried all the options I could find online including adding a new device where it had me hold the volume buttons, holding menu and volume up to repair the remote and power cycling it. I will mention that when I press theses buttons the Apple TV flashs the light in response and the volume controls work when connected to another Audio source like my AirPods but when the audio output is my tv the volume controls do not work . I enjoyed surfing and watching my favorite movies and shows without any interruption until my Apple TV remote started running into technical issues. All postings and use of the content on this site are subject to the. The Apple TV and stereo are sitting next to each other and there is no obstruction. These updated too me close to an hour (I had to reconfigure all my past settings on my tv). Update: I downloaded the Remote app from App Store and somehow that allows me to control the volume, but not the built-in remote which is in the control center. To start the conversation again, simply I setup the new tv box and decided to setup manually to avoid any issues with settings. All other buttons worked. This cloud-based devicemanagement software allows you to remotely configurethe devices your team uses on a daily basis (such as iPads, iPhones, Mac computers, and more), giving you the ability tosetup new equipment,addapps, manage security features, and much more. Re-pairing also resulted in another problem: The menu option for controlling the tv is now greyed out (so Ive had to dig up the tv remote :( ) If you can't control your TV or receiver with your Apple TV Remote - Apple Support. My volume control on my Apple TV 4K remote was working. Now it doesn't work - and when I try to setup (again) the Apple TV doesn't sense when I am pressing vol up/down and mute (But it did before ) Vote. As such, when using the Siri remote to control Apple TV, keep in mind that the connection is entirely based on Bluetooth, so you must stay within range of the Apple TV and then ask Siri what you wish to. iPad iPad Pro (6th generation) Developer Apple Inc. On the all-new Siri Remote, press the power button to turn on your TV/receiver and Apple TV. Check Sound Settings (Volume Settings) Check your iPhone's volume settings (sound settings) to make sure that volume buttons aren't disabled. Only the volume buttons work. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of To put the remote into pairing mode, move near the Apple TV and press and hold Menu and Volume Up for a few seconds. I recently got the LG C1 TV and I can't connect my Apple TV remote to control tv settings, such as volume. I keep playing with all the settings and it seems to be either power control works or volume control works, both won't work . Refunds. control volume via receiver via IR or control volume TV via IR. If so, thats another indication that the ATV4K, your TV and soundbar are configured correctly (HDMI CEC functions properly enabled everywhere), and that the Siri Remote needs to be reset. Looks like no ones replied in a while. I tried pressing the volume and mute buttons and nothing worked. Fix FaceTime Issues 10 Ways (iOS 16), iPhone 13 Camera Keeps Refocusing? All postings and use of the content on this site are subject to the. The volume +- control on my Apple TV remote is not working recently. I have tried resetting my Apple TV , resetting my actual tv . Sony 75 X9500H and a Samsung Q870A. The status light onyour Apple TV will turn off and on again. This site contains user submitted content, comments and opinions and is for informational purposes Open the Apple TV Remote app on your iDevice. Apple disclaims any and all liability for the acts, I keep playing with all the settings and it seems to be either power control works or volume control works, both wont work at the same time. It doesn't work or follow the 'volume up or down' command. When it prompted that I press and hold the + for volume I did so and it read it correctly. Use the Siri Remote to turn your TV on or off. NOTE: Performing a Factory Reset may also help resolve the issue. As above, the physical remote works with IR. You can fix this error in many ways. In addition, you should try a different type of content. And in my remote on my iPhone I was able to use my bottoms on my phone to control the volume Aswell. Ive tried setting it to Receiver via IR and going through the Learn New Device setup. Head here. ask a new question. Ive got the same issue. Apple may provide or recommend responses as a possible solution based on the information My Apple TV 4K+ remote is generally working except for its volume control feature which is non responsive. Good luck, and happy watching! I'm seeing it on a Sony TV also (xbr-x930e) and a Samsung HW-M550. Your Siri Remote or Apple TV Remote can control volume for either your television or your receiver, not for both simultaneously. Apple disclaims any and all liability for the acts, Apple TV remote works except volume with my Samsung tv, If you can't control your TV or receiver with your Apple TV Remote - Apple Support, Feb 6, 2022 6:02 AM in response to Mannygator, User profile for user: I do not have cable and use the Apple TV as my main source of entertainment. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Only if that other equipment uses non-standard IR commands for volume control, then would you need to use Learn New Device. O controle remoto Apple TV 4K oferece acesso a todos os aplicativos e recursos, como chamar a Siri para abrir aplicativos e controlar a reproduo de contedo em aplicativos de streaming. I can't control the volume via my iPhone's volume buttons while it works well with the physical remote. Apple TV can sometimes have problems playing sound. The digital world offers many possible pitfalls where a user could lose their access to critical data or give away information they didnt mean to. however, i tested it with a samsung universal remote and the volume control works fine through it, ruling a broken IR receiver out as the issue. HDMI-CEC is enabled and Volume Control is set to "Auto via HDMI" on Apple TV. Posted on Feb 6, 2022 6:02 AM View in context. Also I guess that as long as the native remote control does control the volume, my TV is compatible with this feature. I've gone in to the settings and under Remotes and Devices I've tried to change the selected "Volume Control" device as my soundbar, but there's only the options of "Auto", "TV via IR", "Off" and "Learn New Device" Am I missing something? Unable to control TV volume with Apple TV remote. Hold the buttons down for about 5 seconds, or until the status light on your Apple TV turns off and on again. I have even changed hdmi cords and ports . (Feb 2023), How to Add a Driver's License to Apple Wallet (2023), How to Retrieve Deleted Messages on iPhone (Feb 2023), Fix Photos Not Uploading to iCloud Once & for All (2023), Apple ID Login: 9 Ways to Fix the Error Connecting to Apple ID Server Message (iOS 16), FaceTime Not Working? Tap Add Apple TV. Press and hold the TV icon button and volume down button at the same time for ~5 seconds until you see the remote's status light flash off then back on. I've tried them all in varying combinations with no luck. I got the exact same issue with the Samsung Q900A Soundbar and the Samsung Q95A TV. All postings and use of the content on this site are subject to the. Learning new device . 0 comments. Release the buttons. We understand your Apple TV volume control is not working. Ive tried everything instructed on Apple support pages, and whats also mentioned in this older thread - but no luck in any way This is a user forum, if you want more specifics then you can contact Apple. If the volume control on your Siri Remote or Apple TV Remote does not work automatically and your TV has no sound, you can program it manually: Go to Settings > Remotes and Devices > Volume Control on your Apple TV 4K or Apple TV HD. You can check it out below. any proposed solutions on the community forums. omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the. You can configure the Siri Remote to turn your TV on or off, change the input to your Apple TV, and even control the volume. This article tells you, what are the ways to fix Apple TV Remote Volume not I am just curious how exactly it is implemented that the remote controls volume on a TV of not specified brand. "Press and hold the TV/Control Center button and the Volume Down button at the same time. Still, you can reset and pair it with your Apple Television, If your Siri Remote has come unresponsive or glitchy. Press and hold the power button to turn everything off (you can still press and hold the screen icon . Start with three devices for free and add more for just $2 per device, paid monthly. Normal HDMI devices reset their bindings when unplugging the HDMI cable while both devices are active, but I don't think this will help. If the volume buttons on your Apple TV remote stop working, control Apple TV with iOS or iPadOS Control Center, Press and hold the TV/Control Center button. Click on "Learn New Device". If your remote still isn't working as expected, try restarting your remote. User profile for user: Refunds. How does one fix this? The Apple TV remote volume control was working. It probably never did for wired speakers. Source. Firstly, you should check the HDMI cable connections. ), How To Check if Your iPhone Is Unlocked & What That Means, App Store Missing on iPhone? I tried all the 16 codes available under the find my model portion on the Directv menu for programming an audio device & none of them work. The remote needs a reset. Apple TV Volume Stopped Working. TVs without IR receptor wouldnt be compatible for this feature (e.g. Youll need a line of sight with your TV and the Apple TV remote to regulate volume, unlike the Apple TV, which uses Bluetooth and WiFi. Volume control on 4K Apple TV not working My volume control on my Apple TV 4K remote was working. Pick up the remote for your television, soundbar, or audio receiver. How To Turn Off Flashlight on iPhone (Without Swiping Up! I have a new Apple TV and I am using with a relatively new Samsung TV. My volume control on my Apple TV 4K remote was working. Was all working fine before tvOS 16.0. User profile for user: @Anthony, Apple TV 4k - Volume Control does not list my CEC soundbar, but I can control volume via "Audio Output" screen. AppleTV Remote not working except for volume buttons. After the process is complete, your Apple TV not playing sound will be fixed. Join the only free daily newsletter that reveals new things you can do with your iPhone in just a minute a day. The Samsung article from bgmeek was not helpful nor relevant. If it doesn't, go to Settings on your Apple TV and choose Remotes and Devices. In other cases, the volume button doesnt work at all. To fix Apple TV remote volume not working, try moving the remote closer to the Apple TV and check the remote batteries level and condition.